Jason Armstrong's Huntsville Honda
  • Jason Armstrong's Huntsville Honda
  • 8 Ott Drive
  • Huntsville ON
  • P1H 0A2 Canada
  • Toll-Free: 1 888 378 6152
  • www.huntsvillehonda.com
Used Car Dealers Association Ontario Member
Business Excellence Award

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Testimonials

New Honda Owners:

Hi Peter,
Just wanted to drop a line to again thank you and Laura for making this purchase a reality.  I am still totally overwhelmed.....wiped tears on and off all the way to Fenelon. (silly as that sounds).
There are only two words to describe "my new baby"....."TOTALLY AWESOME".  It is an amazing and comfortable ride.  What better highway (# 35) to take it on for it's first outing with the corners, hills and valleys and there were NO disappointments!  It handles beautifully and being behind the wheel is an amazing experience.  Like I said "TOTALLY AWESOME"!
It is difficult to believe that it is actually mine.  Keep feeling like I should be bringing it back.  Never in my wildest dreams did I figure my hopes of owning an SI would come true.
You, Laura and Courtney made it possible and for that I will be eternally grateful.  Thank you for taking so much time out of your day to walk me through the workings of the car and answer all of my questions.  Also for trusting me with your cell number in case of even more questions/concerns....of which there are none yet.  The car runs and rides famously.
The staff at Huntsville Honda never cease to amaze me with their friendlly service, accomodations and tireless efforts to please a customer.  All of you guys are amazing and I will continue to refer others to your dealership.
I will be in to see all of you again soon.
Thank you......Sandra
 
 "In late September 2010 I decided to get something I had never had before....a car that was less than a decade old. After some careful research, I purchased a 2007 Honda Fit Sport from a private seller.

I was in love with this car immediately. The gas mileage was out of this world- I could drive 600 kms on one tank of gas which never set me back more than 40 dollars. I loved the versatility in the way the seats folded down, up, or even both.  I also loved that all 20 of my grade 8 students were abvle to fit inside it- and so did they!

We were about halfway home when I hit an icy patch and lost control of the car. We slid into the oncoming lane- though thankfully there was no other traffic.  I tried to steer out of the skid and my car turned back into our lane but started to spin to face the wrong way.  I realized quickly that I was not going to recover control and saw us headed for the ditch and rock-cut behind it.  I put my arm out to hold Lisa and braced for impact.
 The next thing I know we are spinning in the air, flipping over and over. My car came to rest on its roof, and my first thought when I realized that we were stopped was that the car was going to crush us.  My mouth was full of dirt and I was hanging upside down, held into my seat by my seatbelt.  The side airbag was already deflated beside my face.  

 Lisa and I evidently watch too many movies. She spoke first- "I smell gas."  The terrifying thought of the car catching fire spurred us into action. We both undid our seatbelts, causing us to fall onto our heads in the roof of my car. My door wouldn't open but my window had shattered, so I crawled out there. Lisa's door was jammed, and in her confusion she didn't know how to get out. I remember reaching in to help guide her out my window- and while I don't remember this part, Lisa swears I reached in and one handedly pulled her out.  Whether or not I actually did, I like the fact that it makes me sound strong, so let's all just agree with her.

 We ran to the other side of the road, still sure my car would Hollywood explode at any moment.  I looked back at my car and felt like I was melting- my knees wouldn't hold and I started to cry. Lisa kept asking if I was hurt but I could not respond. I fumbled around for my phone and called 911- but was too shocked to say anything.  They kept asking me if I was hurt, if I need fire, ambulance, or police, where I was- and I couldn't think straight. I just kept saying "I don't know." 
 A car pulled over and a man got out. I told him there was no one else in the car and handed him the phone.  Another car pulled over and a couple got out and brought me to sit down. I was freaking out and Lisa was much quieter, so people kept assuming it was only me in the accident. I kept trying to tell them to take care of her too, but was crying too hard to be very coherent.

Everything that had been in my car was scattered across the road- our groceries, hats, mitts, wallets and phones.  Cars driving by were flattening the tomatoes as they drove past, staining the snow covered road red. Lisa's boots had flown out of the backseat, and the liners flew even further out of them.  We kept asking to go get our stuff off the road, but the people helping us told us to wait for the ambulance to come.  We must have asked for our boots a dozen times.
 When the ambulance came, they checked us out and I didn't want to go to the hospital. I knew I was not seriously hurt. But I told them my neck was sore- and out came the spinal board.  The scariest past was lying strapped to the board, my neck immobilized and my head literally taped down.  I think this must be what it feels like to be abducted by aliens- trapped with bright lights above you. There is movement around but you are not sure what is happening, and no one tells you.  I understood that the paramedics were just taking necessary precautions, but it was terrifying to realize how seriously I could have been injured.
 Lisa and I were both checked out and given a clean bill of health. We were advised to stay home from school today (poor us!) and for as long as we needed.  We both emerged from my wrecked car without a scratch.  I am still in shock that we are unharmed.   The police said my car was designed to save me in such an accident. "  K. Veneziale - HALIBURTON
 

“I've just had a delightful experience that I would like to share with you. I have a lovely new Moroccan Red Honda Accord Sedan parked in the driveway. Although looking at it is a delightful experience that is not the one that is important for you to know. It is how we came to own that car that I will share with you.

My husband wanted to buy a new car last year. We only went shopping in lots on December 28th so I did not put much faith in accomplishing this [within the year]. As you already know from my introduction I was very wrong...

The experience I had with [the salespeople, sales manager and financial services manager] was delightful. They skillfully engaged my husband and I as we dropped by to look at cars, test drove, thought about it, worked out a deal, got information on all the necessary components, oriented myself to the new car etc .... [the sales manager] was particular instrumental and direct when he not only asked us `what is it going to take to have you buy a car today?' he also worked with us to make it a reality.

The care and follow up from all that we met was immaculate. [The Huntsville Honda} team demonstrates the principles that they espouse.

My passion is service and I have chosen a profession and industry that is challenging with small margins and is all about service, it was a treat for me to experience your sales and service culture. You should be very proud.

I will be back and I will tell others of my experience.”
-C.R., HUNTSVILLE, ON

“Thanks for the picture [of me with my new car] - love my car....Thanks again - very pleased!”
-M.F., BRACEBRIDGE, ON

“I would like to take this opportunity to thank Honda for high quality and wonderfully designed and manufactured vehicles.  My experience with Huntsville Honda from which I have purchased or leased seven Honda vehicles is indeed impressive.  I have deeply appreciated the quality of service, knowledge of the product, the ease of vehicle transfers and the friendliness and accommodating nature of the Huntsville Honda personnel. My wife and I are proud to be part of the Huntsville Honda family…. Thank You!”
-D.H., HUNTSVILLE, ON

“Thank you for your exemplary service in helping us to get into the CRV.  We are very pleased with it and most impressed it came with a full tank of gas.  [The sales manager and dealer] are both very professional and personable.  This helps to make the purchasing experience much more pleasurable.”
- W.P., BURKS FALLS, ON

“We wanted to let you know that we were quite happy with the service we received and hope that we have many years of enjoying the vehicles.  [The sales manager and financial services manager] were good to work with and are assets to your company.”
-R.&S. P., HUNTSVILLE,ON

 “We received the [survey] phone call today from Honda and gave everyone "5’s” - please know that this evaluation is well deserved and wasn't given lightly as I have high standards for my self and my own operation. We have been very impressed with your operation and service. We look forward to dealing with you in the future.”
-M.F., BRACEBRIDGE, ON

“We wanted to …thank you for your staff’s attention during the recent purchase of our Honda Accord.  Both [our salesperson] and the [financial services manager] were concerned that we were well informed of the many features available to us.  They made every effort to answer our questions as clearly as possible.

We’ve had our new car for just over one month and can report that we are thus far very happy with its performance…We hope that our experience over time continues to support our present feeling that our choices of car and dealership were good.  We look forward to continuing a good relationship with your firm.
Yours Truly,
-J. & M. B., HUNTSVILLE, ON


Service Customers:

“We always enjoy our Honda Element SC - what a functional, reliable little car.  He will be on his way to sunny Mexico in January - his third 15,000 km trip and as the other two trips with no problems!  The reason for this letter is to thank you and your staff, especially [the service advisors and service manager], for their outstanding and friendly service; it makes it a pleasure to drive a Honda.  Best Regards.”
-D.& I. M., BURKS FALLS,ON

“Thanks for getting me back on the road…you’ve restored my faith in Honda.”

-L.R., HUNTSVILLE,ON

“This dealership has the best people working for them…I have owned many cars and dealt with many dealerships.  I have never dealt with a better dealership; they have always provided great service.”
-S.T., EMSDALE,ON


“You sure proved your slogan, ‘You will be satisfied!’  [The financial service manager] is very, very good at their job, [the service and parts team] are excellent, too…you sure have a great team!  The word is out – how much you are doing for our community, i.e. Hockey, etc.  Keep up the ‘good’ work! Best Regards from a happy customer!”
-G.P., HUNTSVILLE, ON


‘I find every time I come into the service door I look for [my service advisor].  It isn’t only because [they] are knowledgeable and efficient – which [they] clearly are.  It’s [their] cheerful personality… Even [their] voice has a smile…a thank you to you for making customer’s days happier is deserving. 

Thanks
-C., HUNTSVILLE, ON

“I just wanted to recognize the great employees you have in your service department.  [The Service Manager] was a great help on warranty work I needed done on my Honda Ridgeline.  All your service staff is great each time I come in they are very quick, friendly and willing to help.  They always get me on my way quickly after dropping off my truck for service and are there quickly to pick me up after it is serviced.  I just wanted to let you know they do a great job and I really appreciate it. 

Thanks
-AL, HUNTSVILLE, ON

“Thank you for your great customer service.  I had my 2000 Odyssey in for a check up.  I picked it up the following morning after a night of minus 32 degree weather.  I was a little concerned because I usually plug in the block heater on cold nights.  [The Service Manager] had already started it at 7am to make sure it was warmed up before I arrived. That's WOW Service.
 
Thanks!”

-GB, HUNTSVILLE, ON.

Long Term Customer:

-03 Element purchased new. Still like new outside & in. Other than an a/c compressor and brakes, routine maintenance only.
Great vehicle still going strong.
 

"Everlasting Element"
by Frank W
Mileage: 330,725 kms

-Crossed over 800miles 2 weeks ago. I really would like  to get a new Insight, but I’m determined to get a to 1,000,000miles on this 2003 Honda Civic Hybrid. "800000miles = 1,287,475kms

By Louis C.

New Vehicle Owner Interview:

CUSTOMER STATED THEIR EXPERINCE AT THE DEALERSHIP WAS THE BEST THEY HAD EVER HAD.
-R.G., HUNTSVILLE, ON

CUSTOMER STATED HUNTSVILLE HONDA WAS AN AMAZING IMPROVEMENT FROM TWO OTHER DEALERSHIPS THEY HAD VISITED.
-L.S., WHITBY, ON

CUSTOMER STATED EVERYTHING WAS JUST GREAT.  THE PURCHASE WAS ALL OVER THE PHONE BUT IT WAS THE EASIEST PURCHASE EVER.
-B.W., DURHAM, ON

CUSTOMER STATED THEY ARE A RETURNING HONDA CUSTOMER AND VERY SATISFIED WITH THIS DEALERSHIP.
-T.S., HUNTSVILLE, ON


CUSTOMER STATED THEY WERE JUST EXCELLENT AND THEY HAD A PAINLESS EXPERIENCE.
-B.P., HUNTSVILLE, ON

THE SALESPERSON WAS GREAT. CUSTOMER STATED THE PERSON WHO ASSISTED THEM WITH THE FINANCING WAS GREAT. CUSTOMER STATED THE CONDITION OF THE VEHICLE AT DELIVERY WAS EXCELLENT. CUSTOMER STATED THE DEALERSHIP WAS VERY GOOD AND HELPFUL.
-J.T., PORT SYDNEY.ON

CUSTOMER STATED THEY DRIVE FOUR HOURS OUT OF THEIR WAY TO GO TO THIS DEALERSHIP RATHER THAN THE DEALERSHIP CLOSER TO THEM IN LONDON.
-N.A., BELMONT, ON

CUSTOMER STATED THE DEALERSHIP DID A TREMENDOUS JOB.
-S.T., BRACEBRIDGE.ON

CUSTOMER STATED THE DEALER WAS AMAZING AND THEY COULD NOT SAY ENOUGH GOOD THINGS ABOUT THEM, (THE DEALER).
-N.G., EMSDALE, ON

CUSTOMER STATED THE VEHICLE HAS MET AND EXCEEDED THEIR EXPECTATIONS. CUSTOMER STATED THE DEALERSHIP DID A GREAT JOB AND THEY MADE IT EASY FOR THEM TO PURCHASE THE VEHICLE.
-J.O., PARRY SOUND, ON

CUSTOMER STATED THEY HAD ASKED THE FINANCE PERSON A LOT OF QUESTIONS AND THEY WERE ABLE TO ANSWER ALL OF THEM. CUSTOMER STATED SOMEONE HAD REFERRED THEM TO THE DEALERSHIP AND THEY HAD A GOOD EXPERIENCE AT THE DEALERSHIP.
-D.H., HUNTSVILLE, ON

CUSTOMER STATED THE SALESPERSON WAS VERY GOOD AND EXPLAINED EVERYTHING. CUSTOMER STATED THE DEALER TOOK VERY GOOD CARE OF THEM.
-R.M., BURKS FALLS, ON


Jason Armstrong's Huntsville Honda - Copyright © 2012

Muskoka Auto Credit

8 Ott Drive Huntsville, ON, P1H 0A2        Ph: (705) 789-5333     Fax: (705) 789-2347     Toll-Free: 1 888 378 6152