Vince LangdonApr 21th, 2021
Just before Christmas an icy Muskoka road led to our daughter being in a car accident. Thankfully she was unharmed but her Honda CRV was a write off. The safety features of that vehicle saved her life. That led us straight back to Jason Armstrong’s Huntsville Honda the next day to replace her CRV. We cannot say enough about the genuine care, compassion and professionalism from every member of the dealership we dealt with. We were still shaken up from the previous day’s events but determined to move forward as quickly as possible. Sales Rep Caleb Chan and Sales Manager Steve Chahley bent over backwards to replace the vehicle while dealing with an ongoing insurance claim, Christmas & New Years holidays and an impending COVID lockdown. They never forgot the humanity part of this transaction and worked with us tirelessly to get our daughter safely back into a Honda CRV. Brett Bullen, the Financial Sales Manager made navigating the complicated insurance and refinancing process seamless and worry free and recommended and put in place features that added further protection for our daughter. Our family experienced a traumatic event right at Christmas but Caleb, Steve and Brett reduced the upset, uncertainty and anxiety with their outstanding and compassionate professionalism and we will be forever grateful.